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The proximity sensor in your iPhone 15 Plus helps detect when your face is close to the screen, so the display turns off to prevent accidental touches. If your screen stays on, taps randomly, or acts weird during calls, the sensor might be faulty. At Apple Gadgets Care, we carefully replace the damaged sensor while protecting nearby components like Face ID sensors and the front camera.
| iPhone 15 Plus Sensor Issues | Possible Reasons |
| Screen doesn’t turn off during calls | A damaged or unresponsive proximity sensor can prevent the display from turning off when held near your ear, often caused by impact, water exposure, or internal malfunction. |
| Accidental screen touches during calls | If the proximity sensor isn’t working, your ear or cheek can trigger buttons on the screen while you’re on a call. |
| Face ID or display issues after screen replacement | Improper screen repairs or dust near the sensor can affect its functionality, leading to inconsistent behavior during usage. |
| Display stays dark or flickers unexpectedly | The proximity sensor may be misreading input or staying stuck in "close" mode, causing the screen to remain dim even when it shouldn't. |
That usually means your proximity sensor isn’t working correctly. It may have been damaged due to impact, moisture, or poor-quality screen replacements. We can check the sensor’s functionality and replace it if necessary, so your screen turns off when it should, especially during calls.
No worries, we handle the repair with precision, ensuring that Face ID and front camera features stay untouched. The proximity sensor sits near these components, so careful handling is key. Our technicians are trained to work around these sensitive parts without causing any issues.
The process usually takes a few hours, depending on the condition of your device. We always check everything thoroughly before and after the replacement to make sure everything is working perfectly, including your display, sensors, and Face ID.